How to Point My Domain to Vertopia When Using DNS Elsewhere Print

  • 0

We recommend that you change the nameservers for your domain to the ones we provide so that our servers can automatically manage your DNS for you; but sometimes it is desirable to use a DNS server other than Vertopia's. Typically you would do this if you currently have many DNS records set up elsewhere and only wish to use Vertopia for certain services. Otherwise, it is better to simply point the nameservers to Vertopia and manage the DNS here.

How to Point Your Domain to Vertopia for Web Hosting

You will need to create or change some A records at your DNS server to accomplish this. In most cases you will need to create one entry for your domain without the www and another entry with the www, assuming you want your website to show up regardless of how visitors type your domain name.

The method for changing A records varies; so you will want to reference the specific instructions for your DNS server.

DNS Server DNS Display

Many DNS Servers will display these records in various fashions. Please see the examples below showing how the A records may appear.

Example One:

Name

TTL

Type

Address

@

14400

A

111.222.333.444

www

14400

A

111.222.333.444


Example Two:

Name

TTL

Type

Address

example.com.

14400

A

111.222.333.444

www.example.com.

14400

A

111.222.333.444


Example Three:

Name

TTL

Type

Address

example.com.

14400

A

111.222.333.444

www.example.com.

14400

CNAME

example.com.


You may find still more slight variations. Don't panic, though. The rule of thumb is to create your entries to look like the ones already there, and if the entry already exists, then edit it instead of adding a new one. 


PS: You may need to consult the documentation of your DNS server to know with certainty how the records should be formatted. Contact support for the company providing the DNS server if you are unsure how to proceed.

What to Change

  • IP address - Instead of using the IP address (111.222.333.444) used in the examples above, substitute the IP address of your site. Your site's IP address can be found in the Server Information panel of cPanel, or you can contact Vertopia support to obtain it.
  • Domain Name - You should also substitute your actual domain where it currently says example.com.

Leave all other information the same (formatted according to the specifications of your DNS server).


How to Point Your Domain to Vertopia for Email

You will need to create (or edit) an A record and an MX record to point your domain to Vertopia for email.

The method for making changes to A records and MX records may vary, so you will want to reference the instructions for your DNS server.


Many servers represent the A and MX records like in the example listed below:

Name

TTL

Priority

Type

Address

example.com.

 

0

MX

mail.example.com.

mail.example.com.

14400

 

A

111.222.333.444


Note:
 Certain DNS servers will allow you to omit the period after the domain name. You may need to consult the documentation for your DNS server or contact your DNS server's support if you are not certain how they are supposed to be formatted.

What to Change

  • IP address - Instead of using the IP address (111.222.333.444) used in the example above, enter the IP address of the server you want to process your email, which in this case will be the IP address of your Vertopia site. Your site's IP address can be found in the Server Information panel of cPanel, or you can contact Vertopia support to obtain it.
  • Domain name - You should also be sure to substitute your actual domain name where it currently says example.com.
  • Subdomain - You do not need to use mail.example.com as shown in the example above. You may actually use any subdomain you desire, which is useful if mail.example.com is currently in use for something else.

Where to Obtain Support

If you need your Vertopia IP address, you may contact us to have it provided.

If you require assistance with a non-Vertopia DNS server, we recommend contacting the company that provides your DNS server since they are knowledgeable of how their servers are configured.

 

Was this answer helpful?

« Back